Hi I'm Amelia👋🏽
I pay attention to the moments when people have to think twice.
I'm a Master of Design candidate at the Institute of Design, Illinois Institute of Technology, with a background in product design, content design, AI experiences, and user research.
I'm interested in how people interpret information, especially in moments where confusion or uncertainty gets in the way. Whether someone is navigating a train station, using an AI product, or choosing a product from a store shelf, I enjoy understanding why people hesitate before designing clearer experiences.
Research is where my process begins. I look for patterns in how people think, where communication breaks down, and how small changes in information, content, or interaction can make complex experiences easier to understand.
My Story....if you're still curious
My passion for making people’s lives easier first led me to study social work, where I developed a deep understanding of human psychology and strong empathy skills. This foundation shaped my approach when I joined a rotational internship program at Uber, and later returned full time working in collaboration with multiple teams to enhance the user experience of the Uber Eats experience for restaurant owners.
At Uber, I leveraged these skills to listen to the challenges clients faced while navigating the platform, assisting multiple restaurant owners with smoother onboarding and improved sales. Through this experience, I realized the power of design in creating intuitive, impactful solutions.
Now, as a Master of Design student at the Illinois Institute of Technology, I’m honing my skills in user-centered design and problem-solving to craft intuitive and impactful experiences that make everyday interactions seamless and enjoyable.
I’m eager to bring my skills to a team that values thoughtful, impactful design. Let’s work together to make something amazing!